Shipping policy

Last Updated: August 5, 2026

Thank you for shopping with Dhyara. We are committed to delivering your orders safely and as quickly as possible. Please read our Shipping Policy to understand how we process and deliver your purchases.

Order Processing

  • All orders are processed within 1–3 business days after successful order confirmation.

  • Orders are processed only on business days (Monday to Saturday), excluding public holidays.

  • Once your order has been processed and dispatched, you will receive a confirmation email or SMS with your tracking details, where available.

Shipping Time

We currently ship across India.

Estimated delivery times are:

  • Metro Cities: 3–7 business days

  • Other Cities & Towns: 5–10 business days

  • Remote Areas: 7–12 business days

Please note that delivery timelines are estimates and may vary depending on your location, courier availability, weather conditions, festivals, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.

  • We may offer Free Shipping on selected products or promotional offers from time to time.

Cash on Delivery (COD)

Cash on Delivery (COD) is available for eligible pin codes within India.

Availability of COD depends on the delivery location and courier serviceability.

Order Tracking

Once your order is shipped, you will receive tracking details via email or SMS (where applicable), allowing you to monitor your shipment until delivery.

Delivery Delays

While we strive to deliver your order within the estimated timeframe, delays may occur due to:

  • Courier service disruptions

  • Extreme weather conditions

  • Public holidays or festivals

  • Incorrect or incomplete shipping information

  • Unforeseen operational issues

We appreciate your patience and understanding in such situations.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at the time of placing an order.

Dhyara will not be responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date.

Our support team will work with the courier partner to resolve the issue as quickly as possible.

Order Cancellation

Orders can only be cancelled before they are dispatched.

Once an order has been shipped, it cannot be cancelled. In such cases, please refer to our Refund & Returns Policy for further assistance.