Privacy policy

Last Updated: August 5, 2026

At Dhyara, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information when you use our website:

Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Shipping and Billing Address

  • Payment Information (processed securely through third-party payment providers)

  • Order History

Non-Personal Information

  • IP Address

  • Browser Type

  • Device Information

  • Pages Visited

  • Time Spent on Our Website

  • Cookies and Similar Technologies

How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Provide customer support.

  • Send order confirmations and shipping updates.

  • Improve our website and shopping experience.

  • Prevent fraud and unauthorized transactions.

  • Respond to your inquiries and requests.

  • Comply with applicable legal obligations.

Payment Information

We do not store your complete debit card, credit card, or banking details.

Payments are processed securely through trusted third-party payment gateways that follow industry-standard security practices.

Cookies

Our website uses cookies and similar technologies to:

  • Improve website functionality.

  • Remember your preferences.

  • Analyze website traffic.

  • Enhance your shopping experience.

You can disable cookies through your browser settings; however, some website features may not function properly.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties when necessary, including:

  • Shipping and logistics partners

  • Payment gateway providers

  • Website hosting and technical service providers

  • Government or legal authorities when required by law

These third parties receive only the information necessary to perform their services.

Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to use commercially acceptable methods to protect your data, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Comply with legal, accounting, and tax obligations

  • Resolve disputes

Your Rights

You may request to:

  • Access your personal information.

  • Correct inaccurate information.

  • Update your account details.

  • Request deletion of your personal data where legally permitted.

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their respective privacy policies before sharing any personal information.

Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated revision date. Continued use of our website after changes indicates your acceptance of the revised policy.